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The Winery at Bull Run

Careers and Internships

Careers

TASTING ROOM ASSISTANT MANAGER
Full Time, Thursday-Saturday

We are seeking an organized, enthusiastic individual to join our team as a Tasting Room Assistant Manager. In this position, an individual will have the opportunity to wear many hats and learn many facets of our winery operation. Our ideal candidate is someone who has demonstrated experience in customer service, hospitality, and/or the wine industry.

The Tasting Room Assistant Manager is responsible for ensuring standards of service and hospitality in order to grow Tasting Room revenue. Duties include:

  • Educate customers regarding winery products
  • Promote Wine Clubs as appropriate
  • Provide exceptional customer service via telephone and email
  • Accurately use point of sale system
  • Maintain highest standards of quality control, hygiene, and health and safety
  • Accurately follow all opening and closing procedures, and manage Tasting Room staff to do the same
  • Assist with labor management
  • Assist with admin, orientation, scheduling, training, supervising and evaluating Tasting Room staff
  • Ensure customer service standards are being met by Tasting Room staff
  • Represent winery at outside functions as needed

Experience/Qualifications:

  • Highly organized, self-starter
  • Excellent communication, organizational, and interpersonal skills
  • Superior customer service skills and service driven
  • Proficient in MS Word, Outlook, Excel, etc.
  • Must be available to work weekends and holidays
  • Must be able to lift up to 40lbs
  • Hospitality experience and Wine knowledge a plus
  • Must hold a valid driver's license and be at least 21 years of age


TOUR GUIDES

Part-time, hourly ($13) with an opportunity to increase your compensation through the sale of wine clubs

The Winery at Bull Run is seeking enthusiastic and knowledgeable Tour Guides for its Historical Tour & Tasting program to successfully implement excellent customer service and hospitality for all guests.

General Responsibilities
Tour Guides are responsible for conducting the winery’s Historical Tours & Tastings for guests.  Key responsibilities include but are not limited to: greeting and welcoming guests to the property, working outdoors in sometimes hot weather, successfully conduct walking tours for groups of guests (up to 1 hour per tour), opening and pouring wine, selling and upselling wine club memberships, and working directly with the Tour Manager to ensure optimal guest satisfaction.  Local history and wine knowledge preferred.

Qualifications and Skills
Applicants should have excellent customer service skills with experience in a hospitality setting.  Prospects with knowledge of local Civil War history will be highly considered, as well as those with wine/winery experience.  Applicants must have excellent interpersonal and public speaking skills, along with a high energy drive and creative personality. 

Other Requirements
Weekend availability required (4 weekend days per month)

  • Ability to stand for long amounts of time
  • Work up to 6 hour shifts on your feet with walking included
  • Must be 21 years or older
  • Ability to lift 50 lbs.


TASTING ROOM POURERS

Tasting Room Pourers are responsible for serving customers in The Winery at Bull Run's Tasting Room. This includes building brand awareness and exceeding guest expectations by working to enhance sales, service, and customer experience. The Tasting Room Pourer will conduct wine tastings and take pride in educating guests about the history and the products of The Winery at Bull Run. Pourers must be positive, engaging, confident, and excited to share their knowledge of wine with our guests. Our guests are treated like family, so customer service skills are essential.

If you have a bubbly personality and love meeting new people and chatting about wine, we want to hear from you!

Job Responsibilities
The following reflects Management’s definition of essential functions for this job, but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.

  • Greet visitors and pour wines for tasting
  • Explain the history of The Winery at Bull Run and our products during tastings
  • Upsell products and club memberships on a regular basis
  • Maintain the appearance and cleanliness of the wine bar
  • Answer any and all customer questions to ensure a positive customer experience
  • Complete opening and closing procedures as directed by the manager on duty
  • Operate cash registers and POS Systems
  • Adhere to all policies, procedures, and governmental regulations
  • Participate in special assignments and projects as required

Job Requirements

  • Education: High School or equivalent
  • Must be able to stand for 6-8 hour shifts
  • Have the ability lift at least 45 pounds (case of wine), stocking as necessary
  • Must be enthusiastic with great energy. We’re looking for social butterflies who can strike up a conversation with anyone.
  • Must have a warm, approachable demeanor with a great sense of humor
  • Evening and weekend shifts required; holiday shifts possible
  • Hospitality, restaurant, or hotel experience a plus
  • 21 and older preferred
  • Wine knowledge preferred, but not required


UTILITY PERSONNEL

We are currently seeking friendly, hard-working, and customer-service oriented individuals to join The Winery at Bull Run team as Utility Personnel. Utility Personnel will be responsible for greeting guests and stocking wine. Must be able to lift 50 lbs. *Weekend availability is required.*


Internships

MARKETING INTERNSHIP

Sessions:
CLOSED Spring 2019: beginning of January-beginning of May
OPEN Summer 2019: middle of May-beginning of August
OPEN Fall 2019: end of August-middle of December

Description:
Interns are expected to contribute between 20 and 40 hours per week during the internship. Applicants must have at least two years of college education to apply.

The Marketing Intern will have the opportunity to assist in marketing, public relations, social media, and other promotional efforts for The Winery at Bull Run. This internship will focus on the creation of marketing content on social media platforms (Facebook, Twitter, Instagram), including text and graphics, as well as assisting in developing marketing calendars. Other promotional efforts may include drafting press releases, blog posts, and meeting agendas, communicating with vendors, researching marketing opportunities, and interfacing with the public.

We are seeking someone who is self-motivated, creative, energetic, a team player, and interested in a hands-on experience. A unique, clever voice for crafting marketing language and/or experience with graphic design and photography are pluses. Candidates should possess familiarity and/or interest in the winery, events, or hospitality industry; have excellent writing and proof reading skills as well as a professional demeanor; and be social media savvy, highly organized, and detail-oriented. 


EVENT PLANNING INTERNSHIP

Sessions:
Summer: end of May-beginning of August
Fall: middle of August-middle of December

Description:
We are currently seeking enthusiastic, creative, and personable individuals to work as part-time Events Interns. Interns will learn the ins-and-outs of event management working as day-of coordinators for weddings, rehearsal dinners, corporate events, birthday parties, and more.  Hours are mostly nights and weekends, but vary depending on event schedule. Internship can be used for college credit.

If interested, please email amanda@wineryatbullrun.com with your contact information and resume.


EVENT SALES INTERNSHIP

Sessions:
OPEN Spring 2019: beginning of January-beginning of May
OPEN Summer 2019: middle of May-beginning of August
OPEN Fall 2019: end of August-middle of December

Work Hours:
Two Internship options are available: A 120 hour Practicum (20 hours/week: Mostly weekdays, some weekends) or a 400 hour Internship (30-40 hours/week: Mostly weekdays, some weekends). Schedule can adjust for proper candidate.

Description:
Looking for customer service focused individuals with basic understanding of sales principles and customer service practices.This internship will focus on lead generation; this includes following up on event leads at the winery along with assisting in trade shows and hosting tours. We are seeking well-organized individuals with exemplary written and verbal communications skills. Candidates should be familiar with or interested in Corporate, Social, and Wedding events, have great customer service skills, and be comfortable with meeting clients face to face.

Job Responsibilities:
Intern will shadow and assist supervisor in the following: 

  •          Assist leads through CRM software, emails, and phone calls
  •          Assist in assembling marketing material and folders for client meetings
  •          Coordinate and schedule client meetings and tours
  •          Coordinate and schedule internal meetings
  •          Prepare documents for clients
  •          Assist in trade shows
  •          Assist in hosting tours 

Job Requirements:

  •          Proficiency in English
  •          Microsoft Office
  •          Exemplary written and verbal skills
  •          Well-organized
  •          Friendly, helpful, confident, and engaging personality
  •          Basic administration skills
  •          Basic understanding of sales principles and customer service practices
  •          Customer service focus 

If interested, please send a cover letter and resume to julieharper@wineryatbullrun.com.

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