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The Winery at Bull Run

TASTING ROOM ASSISTANT MANAGER
Full Time

We are seeking an organized, enthusiastic, and reliable individual to join our team as a full-time Tasting Room Assistant Manager. In this position, the Assistant Manager will have the opportunity to wear many hats and learn the various facets of our winery operation. Our ideal candidate is someone who has at least three years demonstrated experience in the wine industry.

The Tasting Room Assistant Manager is responsible for ensuring standards of service and hospitality in order to grow Tasting Room revenue. Duties include:

  • Educate customers regarding winery products
  • Promote Wine Clubs as appropriate
  • Provide exceptional customer service via telephone and email
  • Accurately use point of sale system
  • Maintain highest standards of quality control, hygiene, and health and safety
  • Accurately follow all opening and closing procedures, and manage Tasting Room staff to do the same
  • Assist with labor management
  • Assist with admin, orientation, scheduling, training, supervising and evaluating Tasting Room staff
  • Ensure customer service standards are being met by Tasting Room staff
  • Represent winery at outside functions as needed

Experience/Qualifications:

  • Highly organized, self-starter
  • Excellent communication, organizational, and interpersonal skills
  • Superior customer service skills and service driven
  • Proficient in MS Word, Outlook, Excel, etc.
  • Must be available to work weekends and holidays
  • Must be able to lift up to 40lbs
  • Hospitality experience and Wine knowledge a plus
  • Must hold a valid driver's license and be at least 21 years of age

Assistant Manager Application

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